Sharing Our Stories

We’re pleased to share stories of daily life at The Maplewood, as well as some of the philosophy and knowledge that helps make The Maplewood distinctly different.

Maplewood and COVID-19: Prepared for the Unexpected

by The Maplewood
COVID-19 seemed to take everyone by surprise this year. The international and domestic response appeared to be somewhat disorganized and, at the very least, reactionary. Despite historical precedent, like the 1918 flu pandemic, the overall feeling was that most organizations were not prepared for a situation like this. How did we fare at The Maplewood? Was our staff prepared for…
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Meet JeanAnn Kubishin, BS, RN, Assistant Director of Nursing

by The Maplewood
What is your role at Maplewood and what does a typical day look like? I am the Assistant Director of Nursing at Maplewood. My major responsibilities are overseeing wound care and infection control. My daily routine is to review email, review all residents’ 24 hour charting, and round on the units, visiting with residents and staff. Each day is a…
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Maplewood Family Parade

by The Maplewood
On August 27, The Maplewood hosted a family parade with picnic lunches to go. “The event was incredible!” says Greg Chambery, Administrator. “Webster First Responders led the parade in a firetruck and ambulance, complete with sirens and lights flashing. Families went all out decorating cars, with many including photos and signs honoring loved ones and Maplewood staff. Residents faces lit…
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How to safety tour a nursing home during covid-19
How to safety tour a nursing home during covid-19

How to Safely Tour a Nursing Home During COVID-19

by The Maplewood
As we continue to navigate through the uncertainty of COVID-19 and adjust to a new normal, The Maplewood has implemented effective measures to ensure a safe experience for its staff, residents and visitors. At the onset of the pandemic, the Maplewood staff responded quickly, carefully evaluating every aspect of its operations. The staff thoroughly reviewed all infection control protocols and…
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Man Using Tablet
Man Using Tablet

A Safe Way to See Nursing Home Residents

by The Maplewood
Have you ever wished you could check on your mom or dad without driving all the way to their nursing home? Plenty of people have had the same thought, and installing a video camera in the nursing home has allowed some families to do just that. These cameras, which people sometimes refer to as “granny cams,” can be a convenient…
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How to Plan for Long Term Care
How to Plan for Long Term Care

How to Plan for Long-Term Care

by The Maplewood
Have you planned for long-term care yet? Are you familiar with the process and the types of care options available? These are the questions many people face when considering long-term care options for their loved ones. No one ever knows if long-term care is needed for a family member, but an unexpected accident, illness, or injury can suddenly change things.…
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Telemedicine Post #3: Telemedicine and Your Loved One

by Greg Chambery, Administrator
Nursing homes have doubled down on their safety procedures. Every surface is cleaned more often. Every member of the staff is tested and checked for infections. Visitors, unfortunately, are not allowed in the building. With all those precautions, there was one remaining flaw in the defense plan: what if a doctor showed up to care for a resident and had…
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Telemedicine Part 2: Providing Safer Patient Care

by Greg Chambery, Administrator
As I shared in the first post in this series, telemedicine has been around for a while but is suddenly in the spotlight now. It is the perfect solution for situations where someone needs medical care but doesn’t require an in-person meeting—it gives doctors a risk-free way to speak with their patients. Doctors, nurses, and other medical professionals are doing…
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Staff Screening Technology
Staff Screening Technology

Using New Technology for Contact-Free Staff and Visitor Screening at The Maplewood

by The Maplewood
We are always looking for new, better ways to do things at The Maplewood. Screening requirements associated with COVID-19 include checking each employee for fever upon entering the facility for work each day. We also require that everyone be wearing a mask. Initially, we assigned screening duties to members of our staff, locating them at the employee entrance to take…
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Telemedicine Series Part 1: What is Telemedicine?

by Greg Chambery, Administrator
If you’re watching the news these days—and who isn’t—you’re hearing a lot about telemedicine. It’s become a popular term, but for most people it’s not clear what exactly telemedicine, and its companion telehealth, actually are. In this three-part series, I’ll explain what telemedicine is, how it’s being used right now, and how it fits into life here at Maplewood. Telemedicine…
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New York Nursing Homes: Update from Greg Chambery

by Gregory Chambery, Administrator
I want to provide some information about the unfortunate situation facing nursing homes in New York right now. This has been a difficult week for nursing homes and assisted living facilities in our state. There are a number of facilities, mainly located in the New York City area, that have suffered large numbers of resident deaths. Seeing the numbers on…
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Medicare Waiver Streamlines Path to Rehabilitation Care

by The Maplewood
Does your loved one require a nursing home stay for rehabilitation? They may qualify for a special waiver, allowing them to avoid a hospital stay first. Medicare typically requires a three-day inpatient hospital stay before covering the costs of rehabilitation at a skilled nursing facility (SNF). For example, if your spouse needed rehab after being seen in a hospital emergency room, he/she…
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Staying Connected with Elderly Loved Ones

by Gregory Chambery, Administrator
Staying connected with elderly loved ones is difficult right now, but I’m proud to share one particular way the team at The Maplewood is helping families feel close to one another. We know our residents value family time a lot. Because it’s not currently safe for nursing homes to receive visitors, we’ve invested in a number of Chromebook laptops for…
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Thoughts from Greg Chambery

by Gregory Chambery, Administrator
My in-laws celebrated their wedding anniversary last week. They have been together more than 60 years. I have not seen them for more than a month. They are seniors and I figured it just was not worth the risk. My wife, Sue, and I decided that we needed to go to their house on this occasion and carefully hang out…
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Maplewood Achieves Pinnacle Customer Experience Award

by The Maplewood
Throughout 2019, Pinnacle Quality Insight, a nationally recognized customer satisfaction firm, interviewed The Maplewood’s customers and family members regarding their experiences and satisfaction levels with several aspects of services received. Based on the results of these interviews, Pinnacle has determined that The Maplewood has qualified for a Pinnacle Customer Experience Award all of the 16 Skilled Nursing Service Areas. The…
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Maplewood Earns 5 Star CMS Rating

by The Maplewood
The Maplewood is pleased to announce that we’ve earned the achievement of the highest possible rating of Five Stars from The Centers for Medicare and Medicaid (CMS). “We are extremely proud of this achievement and thank all of our wonderful staff for their hard work and dedication in ensuring that our residents are receiving such high-quality care,” says Greg Chambery,…
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Maplewood Donates Holiday Bazaar Proceeds to Lap Robes for Veterans

by Gary Sacco, Director of Recreation
Our Annual Holiday Bazaar took place on November 21st and 22nd. This event is very dear to our hearts – it was started over 15 years ago by a group of residents who wanted to give back to their community. It’s a wonderful event where Maplewood residents, families, friends, staff, volunteers and neighbors come together for some holiday shopping while…
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The Maplewood Receives National Recognition for Quality

by The Maplewood
The Maplewood has been nationally recognized for achieving documented outcomes as part of the American Health Care Association (AHCA) Quality Initiative Program. This program challenges long term and post-acute care centers to meet specific measurable targets in key areas. Since the launch of these national quality goals in 2012, fewer residents are returning to the hospital and use of antipsychotic…
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Protecting Residents, Families & Staff During Flu Season

by Dr. Diane Kane, M.D.
The flu season has started early this year with many confirmed cases in Monroe County. While it’s not possible to completely prevent someone from catching the flu, we take proactive measures to protect Maplewood residents, visitors and staff. Assistant Director of Nursing, JeanAnn Kubishin, oversees our flu vaccination program. “All staff receives the flu vaccine and we provide staff with…
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Stay Strong Therapy Program Benefits Residents with Parkinson’s

by Liz Benedict, M.S.P.T., Director of Therapy
Like everything we do at The Maplewood, our Therapy Department continually looks for ways to improve the quality of life for our residents. Some of our long term care residents have  Parkinson’s disease. Typically those with Parkinson’s see a progressive decline in both physical and cognitive abilities. This can result in safety risks such as an increase in falling down.…
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The Maplewood Handy Club
The Maplewood Handy Club

Handy Club Makes & Donates Activity Boards

by The Maplewood
The Maplewood Handy Club was created to provide a new recreation offering to residents who enjoy working with tools. The club has really taken off and we now have several handymen and women who attend every week and work with volunteers to build activity boards. Pictured here is one of our handy club volunteers showing Ivy her new busy board.…
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Maplewood Farms – Our Veggie Garden Bounty

by Gary Sacco, Director of Recreation
From a gardening perspective, my thumb is not green – it is blackish. So, when one of our volunteers suggested a potted patio garden, and our volunteer coordinator, Lori, endorsed the idea, I wondered how it would all turn out. One of our volunteers offered to lend his considerable expertise and a group of residents voiced their interest in participating.…
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Meet Alaia Gross – Maplewood’s Awesome Summer Intern

by The Maplewood
Long time Maplewood volunteer, Alaia, is back from college for the summer and working as an intern in our Occupational Therapy (OT) Department. We are thrilled to have her at The Maplewood! Alaia’s connection with The Maplewood began 6 years ago when she often visited a family member who was living here. She soon became a volunteer and spent over…
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Maplewood Volunteer Receives Volunteer of the Year Award

by The Maplewood
Maplewood volunteer, Dick Tompkins, has been named Volunteer of the Year by the NYS Health Facilities Association (NYSHFA) and The NYS Center for Assisted Living (NYSCAL). The award recognizes an outstanding volunteer serving in a skilled nursing facility. Dick has been volunteering at The Maplewood for nearly 18 years, primarily in the Maintenance Department. A Kodak retiree, he has an…
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