Long Term Care
Choosing a long term care facility can be overwhelming. With over three generations of experience providing long term care care with a personal touch, we can address your concerns and guide you through the process. We have the information you need and the services you deserve.
Personalized Approach
We’re Here to Take Care of You
Our residents live with the peace of mind that comes from knowing their needs will always be met with exceptional, personalized care, all day, every day. At Maplewood, you have a voice in all aspects of your life.
We believe in a personalized approach for providing the best care and quality of life. Services are delivered to each resident through a care plan that combines input from the resident and family as well as our care team. We make sure your individual needs are met so you can live the best life possible.
Active Living & Socializing
Staying active is key to vibrancy of life at The Maplewood, a Rochester, NY nursing home . Our residents keep busy and enjoy socializing with each other through a full program of daily activities and events. Resident input and feedback is very important to us. We focus on providing a diverse recreation schedule so all residents can engage in programs that match their personal preferences and interests.
Skilled Nursing Care
Our physicians and nursing staff work together to provide exceptional care to every resident 24 hours per day, 7 days a week. These devoted caregivers bring a special personal touch to everything they do and ensure that every resident is safe and well cared for.
In-House Medical Services
For health, comfort, and convenience, additional medical services are available to our residents right here at The Maplewood. Our team of care specialists includes the following:
- Ophthalmologist
- Podiatrist
- Urologist
- Dermatologist
- Dentist and Dental Hygienist
- Dietician
- Audiologist
Therapy Services
Our in-house therapy team benefits our long term care residents by improving overall health and well-being. All residents are evaluated and programs are provided as appropriate. Key areas of focus include:
Physical Therapy
Achieving and maintaining the highest possible level of mobility, strength, range of motion, balance and flexibility.
Walking Program
Delivering safe, weight-bearing exercise to enhance mobility, endurance and balance.
Occupational Therapy
Working on fine motor and daily living skills, such as bathing, dressing and eating.
Pain Management
Utilizing pain reducing techniques, as appropriate, such as use of heat and ice, ultrasound, electric nerve stimulation and diathermy.
Speech Therapy
Assessing and treating issues related to hearing, speech, language, communication, cognitive impairment and swallowing concerns.
Wellness and Exercise
Since health and happiness go hand in hand, we offer the opportunity to participate in unique and progressive wellness programs, which are offered every day. Through Individual therapy sessions and group exercise classes, we help our residents enjoy higher quality, more active lives.
Frequently Asked Questions
What is included in long-term care at The Maplewood in Webster, NY?
Maplewood nursing staff provides exceptional care to every resident 24 hours a day, 7 days a week. The attending physician and nurse practitioners visit on a regular basis throughout the week and collaborate with care staff to ensure resident concerns are addressed in a timely manner. There is always a physician or nurse practitioner on-call. In addition, residents have access to in-house specialists including an ophthalmologist, podiatrist, urologist, dermatologist, dentist, dietitian, and audiologist, so many medical needs can be addressed without leaving the facility.
All residents live in private suites with private bathrooms. Long-term care at The Maplewood also includes restaurant-style dining, recreational activities, exercise classes, housekeeping and laundry services, maintenance services, and many additional amenities designed to promote comfort and quality of life. Learn about additional amenities that are provided to every resident at Rooms.
How does The Maplewood personalize long-term care plans for each resident?
The Maplewood combines 24-hour skilled nursing with a personalized care plan developed using input from the resident, their family, our medical care team, therapy, dining services, social services and recreation. This collaborative approach allows us to develop a care plan that addresses each resident's individual needs and personal interests, rather than applying one standard program to everyone. Learn more at: https://visitmaplewood.com/long-term-care/
What therapy services are available to long-term care residents at The Maplewood?
The Maplewood's in-house therapy team provides physical, occupational, and speech therapy to those long-term care residents who require these services. Wellness and exercise classes are offered daily, with focus on achieving and maintaining the highest possible level of mobility, strength, range of motion, balance and flexibility. Program include tai chi, resistance strength training, endurance training, group exercise classes as well as one-on-one exercise sessions. Residents are evaluated and if appropriate, therapy staff collaborate with the nursing department to implement personalized daily walking programs based on each residents' abilities.
Is long-term care at The Maplewood covered by Medicaid or long-term care insurance?
Many people are under the impression that a person's traditional health insurance plan will cover admission and care in a skilled nursing facility. Additionally, many people who are eligible for Medicare believe that Medicare will cover all nursing home care. When it comes to traditional health insurance and Medicare coverage, the payment for nursing home services is generally limited and may only be available under certain circumstances.
For traditional health insurance through an employer-sponsored plan, we suggest checking with the HR department about the specific plan. For Medicare coverage, it depends on whether a person has traditional Medicare or one of the Advantage Plans. Under traditional Medicare, there must be at least a three-day documented hospital stay prior to admission to the nursing facility as well as a path forward that would indicate a potential for improvement that relates to the reason why the hospital admission occurred in the first place. Once the admission to the facility takes place, improvement to the patient's condition must continually be documented and evidence of such must continue to happen for Medicare to continue to cover. It is the decision of the nursing staff, therapy team and attending physician working with the patient as whether progress is happening and thereby whether coverage will continue. Under a Medicare Advantage plan, the admission criteria is the same as traditional Medicare with one important difference regarding continued coverage. The advantage plan (based on documentation in the medical record) makes the decision as to whether they will continue to cover the patients stay, not the members of the therapy team and the physician.
Generally speaking, long term care insurance is accepted at Maplewood. In the case of LTC Insurance coverage, Maplewood submits documentation to the insurance company and the patient or responsible party is reimbursed for payments made to the facility. Again, it is important to review the long term care insurance policy to understand the criteria that the insurance company uses to determine whether the stay, from a clinical perspective, is eligible to access insurance coverage.
Medicaid is a safety net program that covers residents of a nursing home that have no other means of paying for their stay. There is an eligibility process that a person is required to pass with the Department of Social Services before accessing the Medicaid system. There are many rules and details involved in qualifying for Medicaid. Our best advice is to check with a Medicaid attorney or other professional who is very familiar with the program. Maplewood residents who exhaust their private funds and become eligible for Medicaid receive the same services they are accustomed to, and the only change is that they may be transferred to another room. Medicaid will only pay for a semi-private room at any skilled nursing facility.
The Maplewood admissions team can guide families regarding your resident's eligibility and paperwork. Contact Admissions. You can also call our admissions team at (585) 872-1800.
How is 24-hour skilled nursing care structured at The Maplewood?
The Maplewood provides skilled nursing care 24 hours a day, 7 days a week. Our physician and nurse practitioners work closely with the nursing team to coordinate each resident's care. In-house therapy staff also collaborate with nursing staff to develop a personalized care plan that focuses on helping each resident maintain the highest possible level of mobility. The Maplewood's 5-Star CMS staffing rating reflects our commitment to maintaining staffing levels that ensure residents receive high quality care.
What activities and social programs are available to long-term care residents?
The Maplewood runs daily recreation programs and social activities that all residents can choose to join based on their interests and personal preferences. Activities include concerts and art, cooking and happy hours, large and small group games, religious services, social groups, friendly visitors, outings in the community, and much more. There is something for everyone. Wellness and exercise classes are also offered alongside social events. Amenities.
How does The Maplewood coordinate long-term care with a resident's outside physicians?
When a resident comes to stay for long term care at The Maplewood, their general practitioner does not continue to provide their primary care. That resident becomes a patient of the Maplewood and receives care from our medical team, which includes the attending physician, nurse practitioners and nursing staff. Maplewood also has in-house specialists who can provide additional medical services without the need to leave the facility, including an ophthalmologist, podiatrist, urologist, dermatologist, dentist and dental hygienist, dietitian and audiologist. Other outside specialists, such as a cardiologist or orthopedist, are coordinated by the nurse manager.
How do families get started with long-term care admission at The Maplewood?
Families can inquire and start the long-term care admissions process by calling The Maplewood at (585) 872-1800 or requesting a tour through Schedule a Tour. The admissions team is happy to answer questions and review care needs to determine if The Maplewood facility is a good fit for your loved one. Admissions experts will also discuss room availability and pricing, and walk families through financial paperwork and payment expectations. Apply for Admission.