A Team of Dedicated Individuals

At The Maplewood, you’ll find a staff that cares about you, your goals and your desires. Led by Greg Chambery, our third generation owner, our staff is comprised of a talented and caring team of administrative staff, medical professionals and support individuals who are here for you. From medical care to personal comfort, your needs matter and you can depend on us to go the extra mile every time. Below are the stories of just a few of our outstanding staff members who are living "The Maplewood Way" each and every day.

  • Administrator

    Meet Greg Chambery

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    Meet Greg Chambery

    Administrator

    Serving the Entire Family for Three Generations

    Greg has worked at The Maplewood for more than three decades and loves that every day is a new adventure. He holds a degree in Business Administration and is a NYS Licensed Nursing Home Administrator.

    Outside of the office, Greg enjoys spending time with his wife and three children. He serves as President of the Rochester Christian School Foundation and Chair of the New York State Health Facilities Association.

     

  • Assistant Administrator

    Meet Laurie Zazzara

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    Meet Laurie Zazzara

    Assistant Administrator

    “When Greg has a project to improve The Maplewood, I'm right there helping him plan it out.”

    I never get bored because my main job is to support Greg and the rest of the staff in any way I can. As the Assistant Administrator, I pay bills, do the books and collect money, but when Greg has a project to improve The Maplewood, I'm right there helping him plan it out.

    Even though I spend a lot of time behind the scenes, I know it's our compassion and caring that makes The Maplewood a home. I wouldn't be in this business if it wasn't personalized.

    Every day here is different because we're continually improving and making life better for our residents. I love working here, and I wouldn't want to be anyplace else!

     

  • Director of Social Services

    Meet Lynn Pierce

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    Meet Lynn Pierce

    Director of Social Services

    “The best part of my day is when I can take time with a resident or family member and just listen.”

    Much of my job is providing love and support for our residents and their families. In fact, the best part of my day starts at 5:30, when my work is done and I can sit with a resident or a family member and just listen.

    Family has always been important to me. That’s one reason I like to be that first touch point for our residents’ families, finding out what they need right from the beginning. I love that they can trust me and call even when they’re not able to visit themselves.

    For me, it’s all about building relationships and making a difference one person at a time.

     

  • Director of Nursing

    Meet Kathy Talarczyk

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    Meet Kathy Talarczyk

    Director of Nursing

    “Part of my job involves hiring and training nurses and they each shine for different reasons.”

    I've always been hands-on in my nursing career, and because we have a holistic approach here, I can provide a level of care to residents that they can't get in other settings. I feel good knowing that something I do – even when it’s indirectly – results in residents having the best experience they can here.

    Part of my job involves hiring and training nurses. I've hired new nurses and experienced nurses, and they each shine for different reasons. I love that we are committed to being fully staffed so each resident gets the individual attention they deserve. My own mother was a resident here for four years, and I knew when I left at night that she was in good hands.

     

  • Assistant Director of Nursing

    Meet Suzanne Allman

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    Meet Suzanne Allman

    Assistant Director of Nursing

    “The Maplewood is a place I knew I wanted to be before I was even here.”

    I started my career in the Navy’s Hospital Corps, worked for many years in a doctor’s office and then pursued both my LPN and RN degrees. I have over ten years of experience in skilled nursing, hospice and long-term care, all of which I use in my work at The Maplewood.

    My typical day goes by pretty quickly with activities that include hiring and evaluating CNAs, overseeing our medical consultants that visit residents and working with safety issues. I like to go around the floor and just say “hello” to our staff. It’s important as a supervisor to make yourself open and to get to know what people’s lives are like. It’s this sense of family and camaraderie that makes The Maplewood special.

     

  • Director of Environmental Services

    Meet Gail Ross

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    Meet Gail Ross

    Director of Environmental Services

    “Every day I meet with my staff to make sure we take care of whatever needs our attention.”

    I've worked here for nearly 20 years, and I love the atmosphere. Whenever people visit, they all say the same thing: The Maplewood is the cleanest building of its type with the most beautiful grounds they've ever seen. And it's important to me to keep it that way because I know our families love to wheel residents on the trails, relax in the gazebo or sit together by the pond.

    I believe in treating people the way I want to be treated, so I never ask them to do something I wouldn't do myself, even if that means taking my turn doing windows!

     

  • Director of Dining Services

    Meet Michael Fall

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    Meet Michael Fall

    Director of Dining Services

    "I go out to the dining room every chance I get and make a point of introducing myself."

    People have strong opinions about food. So even though I spend a lot of my time supervising staff, ordering product or making sure our food is the highest standard, I go out to the dining room every chance I get. I make a point of introducing myself so people know who to talk to about their meals.

    We pride ourselves on high quality and personal service. If someone comes to me with special needs like a gluten-free or a diabetic diet, I’ll order the foods to meet that need. We try hard to get it right here and we’re accountable. In fact, when I needed care for my own father, this was the only place I even considered.

  • Recreation Director

    Meet Gary Sacco

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    Meet Gary Sacco

    Recreation Director

    “I like to make sure our residents have plenty of opportunities to get involved here.”

    Sometimes my job is like being a PI. I like to make sure residents have plenty of opportunities to get involved and get to know each other. And if I notice someone is having a rough day or isn’t connecting, I take it upon myself to see what their particular interests are.

    That may mean a conversation with the resident, a phone call to a relative or paying close attention to clues from their past. Over the last 20 years I’ve done everything from typing up a personalized schedule of baseball games to starting a new program to see who shows up. It’s all about making things happen for the residents.

  • Receptionist

    Meet Amy Hoderlein

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    Meet Amy Hoderlein

    Receptionist

    “Every day I try to make each person who walks through the door feel special.”

    They say time flies when you’re having fun. Every day I get to greet each person who walks through the door or calls on the phone. And every day I try to make each person feel special.

    If someone comes to me with a problem, I’m happy to help or to find someone who can. Recently I mailed a package at the Post Office for a resident to make sure it got to her relative in time for a special birthday.

    Not too many people can say they love coming to work, but I can. I’m proud of The Maplewood, and I’m glad I get to show it off to all our visitors.

  • Therapy & Wellness Manager

    Meet Ann Shanders

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    Meet Ann Shanders

    Therapy & Wellness Manager

    “I love the personal interaction with the residents and knowing that I’ve made someone's day better.”

    I’ve worked at The Maplewood for nearly 20 years, first as a nursing assistant and now as Therapy & Wellness Manager. What I do now is a lot like being a personal trainer. I help the resident work through their exercise plans and make sure they are doing all they can to maintain their strength and mobility.

    I love the personal interaction with the residents and knowing I made someone’s day better. I’m a big Zumba enthusiast, and I always bring that high energy into the therapy gym with me. I think everyone feeds off of that energy and it motivates them to do their own exercises. It’s a win-win for sure.

  • Adult Nurse Practitioner

    Meet Dawn Schmitt

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    Meet Dawn Schmitt

    Adult Nurse Practitioner

    “At every level, our focus is on the residents, recognizing when they need attention or treatment.”

    I've been working in health care since high school when I volunteered at a hospital. I love taking care of people; that's why I'm a nurse. I joined The Maplewood in 2010, and what I love most about working here is that there is accountability. I really feel it makes our care superior.

    In fact, everything we do here is to keep the residents in good health and functioning to their ability. Much of my job includes interacting with the nursing staff, so we can evaluate and treat residents for both acute and routine care. At every level, our focus is on the residents. And that makes it easier and quicker to recognize when they need further attention or treatment.

  • MDS Coordinator

    Meet Gloria Huussen

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    Meet Gloria Huussen

    MDS Coordinator

    “Staying well-connected with our residents is so important, and it’s an aspect of my role that I cherish.”

    I’ve worked here for almost 15 years, and one of the best parts of my job is getting to know the residents and their families and listening to their concerns. Staying well-connected with our residents is so important, and it’s an aspect of my role that I cherish.

    My job includes interacting with staff at The Maplewood to coordinate processes of resident assessment and care planning.  As part of my quality assurance-related responsibilities, I prepare information and make suggestions back to nurse managers for individualized care. I enjoy working with the staff for the best solutions so our residents enjoy their time here.

  • Housekeeper

    Meet Venera Kostadinov

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    Meet Venera Kostadinov

    Housekeeper

    “I love getting to know each of the residents and listening to their stories.”

    What I love about The Maplewood is that it is like family. I’ve been in the United States for over ten years and at The Maplewood for nearly the same time, and everybody accepts and understands me.

    I love getting to know each of the residents and listening to their stories. And as I get to know them, I learn how they like their room kept.

    And just like a family, if the nursing assistants are shorthanded, I will jump in and help deliver meals. We help each other out because that’s what family does. I love spending time with my own husband, children and grandchildren, and when I am here, I love feeling like part of this family, too.

  • Certified Nursing Assistant

    Meet Aggie Martin

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    Meet Aggie Martin

    Certified Nursing Assistant

    “I’ve learned that The Maplewood is more than a good place to work; it’s a great place to work. ”

    I waited an entire year to get into the training program here because I heard the Maplewood was a good place to work. It’s been five years now, and I’ve learned it’s more than a good place to work; it’s a great place to work.

    One of my responsibilities is to help residents get ready for their day. Sometimes that means helping them with breakfast or making sure they get to their appointments on time; other times I might curl their hair or help them shave so they look their best. It makes me feel good to go the extra mile to make sure residents are well cared for and can put their best foot forward every day.

  • Certified Nursing Assistant

    Meet Nancy Doronila

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    Meet Nancy Doronila

    Certified Nursing Assistant

    “I love it when a family member tells me I’ve made a difference.”

    I’ve worked here for over ten years, and I love my job. I assist residents in getting to bed, eating dinner or simply keep them company by taking time to sit and talk.

    It’s very individualized. If someone doesn’t like a meal, I ask them what they’d prefer and get that for them. And even though I know each resident’s nighttime ritual, I’m happy to change it if they want to stay up later and enjoy sitting in the garden on a summer evening. We’re all aware of the resident’s needs, and it makes me feel good to make them comfortable. I like to see them feel better because of something I did, and I love it when a family member tells me I made a difference.

  • LPN Team Leader

    Meet Shannon Gerbasi

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    Meet Shannon Gerbasi

    LPN Team Leader

    “I love making our residents feel better and supporting their families.”

    I’m a people pleaser, so it makes sense that I am a nurse. I love making people feel better and helping families get through what can be a difficult process. My job requires a lot of administrative tasks and hands-on care, but I also like being there for the families with updates and support.

    It’s different here. Everybody is happy, and there’s definitely a personal connection. I once had a family member send a thank you letter to my home. My own family is my life, so it was very satisfying to know I impacted someone else’s family enough for them to do that.